The new automated teller machines of BNP Paribas are equipped with speak technology and voice recognition to make it easier for blind people to use these machines. The new devices can be recognized by the braille sticker that will be on the front of the device. For security reasons the screen will be made completely black when the voice technology is used. To use this new technology, you have to plug in your headphone, put in your credit or debit card and simply follow the instructions from the computer. The first of these new automated teller machines will be installed in December, and in 2011 there should be already over 600 of these machines equipped with the new technology. BNP is the first bank that is going the use the voice recognition technology and proves with these investments that it provides a greater service to their customers.
Nicolas Soenen
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